August 16, 2018
Treating Patreon in a professional way
I've been on Patreon for a little over two years now, and I like it. If you're not familiar with it, it was invented to be kind of like crowd funding, but ongoing, for creative people, like artists, writers, video creators, that sort of thing. The idea was to allow people to support an artist directly, and to put less pressure on the creators to cater to the interests of the advertisers.
Originally I thought of it as a "tip jar". That is, I would create my history adventuring posts, and people will sign up as a patron on Patreon to show their support. And to my surprise, and pleasure, it started attracting people. There are a series of "tiers" that people can choose from, from a dollar a month up to more, which gives them special rewards and considerations. I mostly create for the five-dollar a month tier, which is discounted for seniors, veterans, and students. I myself support creators on Patreon, and I like that just a dollar or so a month makes me feel like I'm helping.
And then I had a "lightbulb moment". I noticed that some of the creators that I supported weren't posting stuff. Yeah, I know that I was only giving them a dollar a month, but I felt cheated. And that's when I realized that any exchange of money for value needs to be treated in a professional way.
Now don't get me wrong, I'm not trying to run a business on Patreon - That's not what it's for. Businesses need to do all of the stuff that people expect, like having a website, that sort of thing. Patreon is just where I post my hobby stuff, which is collecting old photos of Phoenix, and writing about it.
My "lightbulb moment" hit me just a few days ago while I was at a garage sale, spending a dollar. Yes, a whole dollar. And at that moment I realized that I wanted value for my money. I got a nice little Coca-Cola glass. If I just left the dollar on the table and walked away empty handed, I would have felt stupid. It may not have been the biggest financial transaction in the world, but it was important to me. And I liked the guy at the garage sale, who was cheerful and helpful and was actually pleased to make a sale. I'm sure he'd seen a lot of people stop, walk around, and give him nothing.
So I'm running my Patreon page in a professional way. I've learned how to use the scheduling function, so my subscribers can get something daily. I check for messages, and respond right away. I know how to run a business as a professional, and even if someone is giving me only a dollar a month, they're a customer, and need to be treated right.
I like being treated in a professional way when I spend my money, and I also like treating my customers in a professional way. The amounts of money may be small, but the professionalism isn't.
My Patreon page is here: https://www.patreon.com/PhoenixHistoryAdventuring
Posted by Brad Hall